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STORE POLICIES

  • It is solely the customer's responsibility to know the laws in his or her jurisdiction prior to purchasing any products from Kerberos Industries, LLC.

    By completing a purchase, you hereby certify that IF you live in a state or local jurisdiction that prohibits a person from assembling or manufacturing a firearm without a license, you (1) possess the required license to manufacture firearms, or (2) are obtaining these parts solely for the repair of lawfully possessed firearms.

    No product offered for sale by Kerberos Industries, LLC will be knowingly shipped or transferred to a person in any jurisdiction where it is unlawful to receive or possess such product.

    This general policy does not apply to law enforcement agencies and other official end users, licensed assault rifle dealers, and other parties with the proper licenses upon proof of such authorizations and the presentation of proper identification.

    Kerberos Industries, LLC shall have no liability to any customer due to the customer’s intentional or unintentional violation of federal, state, or local law. Neither Kerberos Industries, LLC nor any of its affiliates, licensors, partners, managers, shareholders, directors, officers, employees, or other agents shall have any liability to any user or their principals or agents for any damages, whether general, special, direct, indirect, incidental or consequential, including any lost profits or lost savings, whether or not foreseeable and whether based on contract, tort, common law, or any other theory of liability, statute, or regulations.

    As a customer, purchaser, or end user of our products, you expressly acknowledge and agree that Kerberos Industries, LLC is providing access to this information in reliance on the disclaimers and limitations set forth herein, and you further acknowledge and agree that such limitations are reasonable. In no event shall Kerberos Industries, LLC liability to you exceed the actual price you paid for the product obtained from us.

    Furthermore, by placing an order from Kerberos Industries, LLC, you represent that all products purchased will be used in a lawful manner, you are lawfully allowed to poses them in your state or local municipalities, you are of a legal age, and where applicable, a U.S. citizen or lawful permanent resident of the U.S., to acquire or use such products.

    KERBEROS INDUSTRIES, LLC IS NOT RESPONSIBLE:
    In the event of a pricing error, kerberosindustries.com may refuse or cancel orders placed for that item in accordance with our Terms and Conditions.
    For the use, or inability to use, any of the products offered, or the suitability of use for any particular task, or any claims stated in our materials regarding how these products function or work
    For any damage loss, cost, or damage of any kind arising from the misuse of our products or physical harm caused by our products to anyone or anything. This responsibility is entirely yours, as the buyer.
    For any claims that may arise as a result of, whether whole or in part, improper or careless handling in the use of our products, unauthorized modifications, use of improper ammunition (wrong caliber, defective, hand loaded, or reloaded cartridges), abuse, neglect, corrosion, or other influences beyond our immediate and direct control.
    In any manner whatsoever for injury, death, or damage to property as a result of the intentional or accidental discharge of any firearm, or from its proper function when the firearm is used for purposes for which it was not designed.
  • PURCHASING FIREARMS ONLINE

    It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during or after checkout, prior to ship your firearm(s). The buyer is also encouraged to contact the receiving FFL licensee before purchase.

  • RETURNS

    All merchandise is guaranteed new and as described. Any item (unless otherwise noted) can be returned within 30 days from the date of shipment for any reason. All items returned to include medical equipment MUST be in their original condition, unopened, uncut and unaltered.

    A minimum 20% restocking fee will be charged for returns.

    NOTE: Do to the very nature, WE do not accept ANY returns on open Medical Equipment.

    Please print, fill-in and enclose the following form: RETURN FORM

    You are responsible for paying return shipping costs unless approved in writing by Kerberos Industries, LLC. Please note that this pre-paid return label will be deducted from your refund if the order involves customer error.

    If the item that you receive is damaged during shipping, please contact us FIRST. Please do not return / ship back the item because our claim with the shipping carrier will be voided.

    Please securely package and insure returned merchandise in a padded envelope or box. If damaged during return shipment, we will not refund or exchange.

  • Sales on the following items are final:

    1. Special orders.
    2. Products sold "as is" or "used" or that have been installed or used after receipt.
    3. NFA items.
    4. Illumination devices, electronic sights and optics.
    5. Medical Products / Components
  • USED FIREARMS

    Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.

  • GENERAL FIREARM SALES

    All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

    All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

  • SECURE TRANSMISSION

    All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

  • ORDER FULFILLMENT

    All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

  • ONLINE PRICE & DESCRIPTION ERRORS

    Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

  • AMMUNITION PURCHASES

    You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your states and local municipalities laws for any other regulations.