Store Policies

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging. Please note that we do not permit the return of the following products: 1. Special orders and products that are custom configured to your specifications. 2. Products sold "as is" or "used" or that have been installed or used after receipt. 3. Firearms, once transferred to buyer. 4. Illumination devices, electronic sights, optics and night vision equipment.

Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.). All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. All sales on used items are final. Photos will be provided when available. All machine guns are considered used unless otherwise noted.

 

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ and you will need to check your local laws before purchasing a firearm. All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

 

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.

 

We respect your privacy and are committed to protecting it. The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection. The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.

 

All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a website and a visitor's Web browser. This link ensures that all data passed between the website and the browser remains private and secure.

 

All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

 

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. *All ammunition sales will comply with local and state laws and will not be shipped to any restricted areas.*

Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money. If an item's description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Kerberos Industries LLC will be the final arbiter of discrepancies in the online catalog.

All merchandise is guaranteed new and as described. Any item (unless otherwise noted) can be returned within 10 days from the day shipment is received for any reason. All items returned to include medical equipment MUST be in their original condition, unopened, uncut and unaltered. A minimum 25% restocking fee will be charged for returns and canceled orders.. NOTE: Do to the very nature, WE do not accept ANY returns on the following items: - Open Medical Equipment - Custom Orders / Custom Made - Firearm Purchases after transfer - Open Food Items You are responsible for paying return shipping costs unless approved in writing by Kerberos Industries, LLC. Please note that this pre-paid return label will be deducted from your refund if the order involves customer error. If the item that you receive is damaged during shipping, please contact us FIRST. Please do not return / ship back the item because our claim with the shipping carrier will be voided. Please securely package and insure returned merchandise in a padded envelope or box. If damaged during return shipment, we will not refund or exchange.

It is solely the customer's responsibility to know the laws in his or her jurisdiction prior to purchasing any products from Kerberos Industries, LLC. By completing a purchase, you hereby certify that IF you live in a state or local jurisdiction that prohibits a person from assembling or manufacturing a firearm without a license, you (1) possess the required license to manufacture firearms, or (2) are obtaining these parts solely for the repair of lawfully possessed firearms. No product offered for sale by Kerberos Industries, LLC will be knowingly shipped or transferred to a person in any jurisdiction where it is unlawful to receive or possess such product. Example:Large Capacity Magazine (LCM)

This general policy does not apply to law enforcement agencies and other official end users, licensed assault rifle dealers, and other parties with the proper licenses upon proof of such authorizations and the presentation of proper identification.

 

Kerberos Industries, LLC shall have no liability to any customer due to the customer’s intentional or unintentional violation of federal, state, or local law. Neither Kerberos Industries, LLC nor any of its affiliates, licensors, partners, managers, shareholders, directors, officers, employees, or other agents shall have any liability to any user or their principals or agents for any damages, whether general, special, direct, indirect, incidental or consequential, including any lost profits or lost savings, whether or not foreseeable and whether based on contract, tort, common law, or any other theory of liability, statute, or regulations.

 

As a customer, purchaser, or end user of our products, you expressly acknowledge and agree that Kerberos Industries, LLC is providing access to this information in reliance on the disclaimers and limitations set forth herein, and you further acknowledge and agree that such limitations are reasonable. In no event shall Kerberos Industries, LLC liability to you exceed the actual price you paid for the product obtained from us.

 

KERBEROS INDUSTRIES, LLC IS NOT RESPONSIBLE:

In the event of a pricing error, kerberosindustries.com may refuse or cancel orders placed for that item in accordance with our Terms and Conditions. For the use, or inability to use, any of the products offered, or the suitability of use for any particular task, or any claims stated in our materials regarding how these products function or work For any damage loss, cost, or damage of any kind arising from the misuse of our products or physical harm caused by our products to anyone or anything. This responsibility is entirely yours, as the buyer. For any claims that may arise as a result of, whether whole or in part, improper or careless handling in the use of our products, unauthorized modifications, use of improper ammunition (wrong caliber, defective, hand loaded, or reloaded cartridges), abuse, neglect, corrosion, or other influences beyond our immediate and direct control. In any manner whatsoever for injury, death, or damage to property as a result of the intentional or accidental discharge of any firearm, or from its proper function when the firearm is used for purposes for which it was not designed. For incidental or consequential damages, such as loss of use of property, loss of earnings, or profits, or any other commercial or residential loss.

For additional information regarding state and local regulations please contact your State Attorney General.

PRODUCT INFORMATION:

While our goal is a 100% error-free site, we do not guarantee that any content is accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. Kerberos Industries, LLC reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).

Firearms: Flat Rate $20.00

Ammunition: $20.00 (UPS Ground Only)

Parts, Accessories, Other: Flat Rate $10.00